Peter Yip – CEO

Peter has been conducting strategic planning, talent development, leadership, change management and soft skills training in the Asia Pacific region since 1980s. He is a seasoned and professional consultant in the market. He has led many successful consulting projects and facilitated hundreds of training programs in over 15 countries in USA, UK, Europe and Asia Pacific region. Peter is also a popular global speaker. He always gives visionary and thought-provoking speeches and presentation in the West and the East such as the American Society for Training and Development Conference in London, the Summit on Globalization of Human Resource in Taiwan, the Institute of Human Resource Management in Hong Kong, etc.

Peter Yip has more than twenty years of human resource management and consulting experience in leading multinational corporations, specialising in organizational integration, leadership alignment, change management, culture development, performance management and feedback management.

Angus Yip – Director of Sustainability

Angus specializes in ESG reporting and sustainable business models. He obtained double Master Degrees from University of Cambridge (Sustainability) and Lancaster University (Accounting and Finance) respectively. He completed the GRI Certified Training Program. He is also Adjunct Associate Professor at Institute of China Business, HKU SPACE. Angus has more than 25 years’ hands-on experience in banking, finance and consultancy and is the associate of the Chartered Institute of Bankers and Hong Kong Institute of Bankers.

Angus is now working with listed companies for their ESG reports and a sizable private equity fund for the ESG performance of its portfolio companies.

Anna Chan – Performance Consultant

Anna has been working in the hotel industry over 15 years as a professional in Training/Human Resources Department in Hotel Nikko Shanghai, Holiday Inn (Guangzhou), Holiday Inn Downtown Shanghai, MayFair Hotel (Shanghai), and Howard Johnson Xian. She obtained Master Degree of Training and Human Resources Development from University of Technology, Sydney. Her work experience in hotel and education sectors enabled her to focus in the area of Customer Service, Servicing Skills, Communication, and Coaching and Counseling. She possess profound knowledge in hotel operations, staff training and development programs, and she is good at designing/ delivering tailor-made in-house training programs according to different requirements/needs.

Antony Pang – Performance Consultant

Antony holds Master Degree of Narrative Therapy and Community Work from The University of Melbourne, and has extensive experience in business consultancy, social warfare and professional training. Antony is the founder of The Dots Company, a consulting firm for ventures of social heart and business mind, and one of the Founding Directors of PTS Infinity. He is the former Chief Executive Officer of DID HK Ltd, and launched the brand Dialogue Experience in 2014 for global expansion. Antony also has been working in NGO for more than 15 years focusing on children and youth work. His experience in the Social welfare field includes pioneering the first Asset Based Approach project in Hong Kong.

He is now a Branding and Strategy consultants for various business, NGOs and social enterprises.

Emily Cho – Retail Performance Consultant

Emily has more than 15 years solid experience in learning and development for large enterprises, serving widely in different industrial sectors including retail, real estate, aviation, FMCG in Hong Kong and Macau. Has extensive experience in identifying learning and development needs, strategy planning, program development, delivery and effectiveness. She has been involved in strategy planning and organization development projects. In-charge for different Learning and Development projects like Qualification Framework accreditation programs on level 2 and 3, HK Retail Management Association Services and Courtesy Award, Operation Management Trainee Program, Train-The-Trainer Program, Team Building Workshop, Service Regeneration Program, Learning System, Multi-media products and audio-visual materials production, Mystery Shoppers Program, Field Coaching Program and Staff Well-being Program etc.

Fionz Chan – Director of Public Relations and Communications

Fionz is a professional trainer in the international Etiquette subject, especially in personal image design, etiquette training, corporate image training, international business etiquette, customer service etiquette, leader image, speaker image building and master of ceremonies image. She is the founder of Fionz Chan Communications, as well as Vice Chair of International Etiquette Professional Advisory Association. Fionz has a great understanding and knowledge of developing in etiquette training and the relationship between corporate image and employee competency. And she has lots of on-the-job training experiences in Mainland China, Hong Kong, Macau, Malaysia and etc.

Jacob Lau – Performance Consultant

Jacob has over 25 years’ solid experience in human resources management with particular focuses in identifying organizational HR & development needs, devising and delivering various public & in-house management training programs.  Throughout his career tenure, Jacob held senior positions in publicly listed financial institutions, and business conglomerate as well. In addition, Jacob was also an experienced management consultant in Hong Kong Productivity Council, providing HR & learning solutions for different business sectors.

Jetta Chan – Performance Consultant

Jetta is an experienced trainer, facilitator and professional corporate emcee who has over 10 years of working experience in both in-house and training consultancy. He was the Head of Training for a renowned Swiss watch-making and Jewelry brand, leading a team of training professionals in Asia Pacific Region.

His extensive exposure in different training arenas shapes himself with sound training acumen. He has solid experiences in designing and delivering programs in the areas of Public Speaking, Emcee, Communication, Team Building, Sales & Services, Self-Development and Luxury Retail.

Joe Meyer – Performance Consultant

Joe Meyer is an executive coach, counselor, external mentor, and director of JMBC Pte Ltd, a company specializing in helping clients maximize their customers’ satisfaction by enhancing the quality of their staff’s competencies in the areas of leadership, teams, customer management, and people effectiveness.

Joe has successfully coached, counseled and mentored hundreds in one-on-one sessions and delivered coaching skills workshops to thousands of participants from senior management to operators in a spectrum of both technical and soft-skill programs, particularly in the area of leadership.

Liz Chiu – Digital Marketing Performance Consultant

Over 10 years in corporate branding, design and channel marketing included 5 years in managing regional projects.

Strong sense of brand revamp, channel marketing and digital marketing

Specliazed in CRM, Ecommerce, Mobile Application, Social Media and Event Management

Marco Chan – Director of Human Performance Improvement

In the last 12 years as full-time professional consultant, Marco served as a trainer, a coach, a counsellor and a management consultant focussing on individual and team transformation in Hong Kong, South-east Asia, Australia and Mainland China. He got a number of professional qualifications in banking, financial planning, management, training, coaching, counselling and consulting. Presently he is still pursuing a highly recognized international accreditation CPLP (Certified Professional in Learning and Performance) issued by ATD (Association of Talent Development, formerly the American Society of Training and Development).

In 2013, Marco was invited by CEO Peter to join CSG Consultancy as a Director to head the business line HPI Consulting. (HPI:Human Performance Improvement)

Matthew Chui – IT Performance Consultant

20 years IT project experience, including 7 years working in a listed Retail company. Strong in middle and large scales of IT project management Mobile Apps project for public utilities segment that target for 300,000 Macau Citizens.

Mobile App project for public daily news content reader for 500,000 Hong Kong Citizens. Winner of Top 100 IT Project Award in 2012 from Singapore CIO Forum.

MC Li – Performance Consultant

Mr. Li has more than 40 years of engineering and management experience in Hong Kong Government and was the Regional Manager of Hospital Engineering Services in Electrical and Mechanical Services Department. He was awarded the Medal of Honour by HKSAR. He is a members of the Institution of Engineering and Technology, and the Hong Kong Institute of Facility Management.

Mr. Li specializes in hospital engineering facilities and accreditation, total quality management, operation and maintenance management, project management, incident management, emergency preparedness, and management training and coaching. He is now working as a hospital engineering and facilities management consultant in a private hospital.

Monica Chan – Senior Retail Performance Consultant

Over 20 years of valuable experience in learning and development at different industries in the market. Top notch Learning and Development Executive with great background in providing leadership and managing the implementation of business unit’s Learning and Development strategy. Setting up a ‘One Stop Shop’ Learning and Development systems and processes in the L&D Team to liaise and work in partnership with in-house users who require Learning and Development solution and support. Excel in needs analysis, measuring training effectiveness, performing instructional design reviews, and developing employee competencies mapped to training. Hands-on leader on leading and implementing different L&D projects such as HKRMA S&C Award, Operations Forum, Team Building Workshop, Field Coaching Program, Mystery Shoppers Program, Mobile Learning, Train-The-Trainer Program, On-boarding Program, Staff Well-being Program, Service Ambassador Program and Company Cultural Program.

Nathan Yung – Chief Facilitator of Team Engagement

Nathan is a seminar speaker, corporate trainer and teamwork coach who has been contributing in abundant training and coaching sessions for 16 years. From his energetic style of training and facilitation, Nathan specializes in delivering speeches and workshops on Motivation, Leadership, Sales Process, Personal Growth, Team-building and Problem-solving with professional utilization on NLP, Enneagram, MBTI, ABC (Adventure-Based Counselling) and FISH! Philosophy.

Nathan is now working on his PhD in Enterprise Management, graduated in Master in Counselling and BSc Building and Construction. He also earned professional qualification of Registered Corporate Coach from WABC, Certified National Psychological Counselor in China, NLP Master Practitioner and NLP certified Trainer from NFNLP (USA).

Salim Rumjahn – IT Performance Consultant

Nearly 20 years in information technology and training experience, providing integrated IT solution and consultation services to Hong Kong Government, Retail and SME. He had been participated in Hong Kong Immigration Department’s e-Services project and Hong Kong Inland Revenue Department’s e-Tax project. In addition, he had been lecturer in tertiary institutions, teaching mobile application development and multimedia. Specialises in information technology management, project management, social marketing, adult education and mediation.

Selina Kam – Talent Engagement Performance Consultant

Selina is the expert in Management, Leadership and Sales Trainings for Asia Pacific countries. During her stay in HSBC, she developed and delivered the 1st Financial Planning Workshop and various Leadership and Management programmes. Her professionalism was being further recognized by receiving the Distinguish Trainer’s Award of Hong Kong Management Association in 2007. Prior to CSG, Selina was the Assistant General Manager of the largest Banking Association in Hong Kong, in charge of developing and facilitating Leadership Development and other industrial knowledges for different banking corporations in Hong Kong and China.

With nearly 20 years of corporate experience from multi-national to locally listed companies, Selina is able to conduct training for all levels professionals in Cantonese, English and Mandarin.

Simon Tong – Innovation Consultant

Simon Tong is a seasoned corporate trainer and coach specializing in innovation and quality and strategic planning in business development. Simon received innovation training from innovation guru Darrell Mann and Paul Frobisher, and various professional training, including Strategyzer, IdeoU and MIT Sloan Management School Design Thinking Course (complete by May 2017). Simon practiced the methodologies in various industries, including hotels, banks, electronics, and traditional manufacturing, and help companies achieve sustainable success in innovation of product, service and business model. Being an expert in quality improvement, Simon was appointed by American Society for Quality (ASQ) to be the chairman of Local Member Community in Hong Kong. He is also a programme advisor of Business School in CityU Hong Kong. Simon was appointed by Chinese Government to be the vice chairman of Southern China Enterprise Innovation Academy.

Steven Leung – Director of Teambuilding Academy

Steven is an experienced trainer with ten years and committed to provide professional training to discover and improve talents of client. Steven believe that training can achieve win-win relationship among corporate and employee. Improving human resource advantages in the market can improve the profitability of corporate and employees enjoy their work and willing to stay in a competitive corporate for their life career.

Thomas Lo – Director of Management Consulting

Thomas is the master trainer at Hong Kong Professional Training Centre. Furthermore, he is currently the authorized master trainer at the NLP University, the Bachelor and Master Degree lecturer at the Middlesex University London as well as the trainer at Macau University of Science and Technology. Thomas has been designing and delivering highly experiential learning programs and skills-based training programs for over a decade. His clients include the public sectors and government organisations as well as private and public companies (such as American Express, HSBC, UBS, Ageas, AIA, Prudential, Abacare, Convoy, Neo Derm, Kuoni, Dairy Farm, Midland Realty, G2000, MTR etc…) across different industries.Based in Hong Kong, Thomas is available to deliver Cantonese and English training programs and team-building in the Asian regions.

Tommy Fung – Performance Consultant

Tommy is an expert in public speaking and a guru in presentation skills. He was the first person in Hong Kong to win the District Championship title of the English Humourous Speech Contest in 2005. Tommy is also highly specialized in delivering leadership, coaching, customer services, sales and negotiation training. He has over 13-years experiences as a leadership and management trainer in the Security, Banking, Auditing, Retail and Insurance field. Tommy is also a certified MBTI Trainer, DISC Trainer, Team Management System Trainer, Enneagram Trainer and a Professional Member of the International Enneagram Association.

Tommy speaks fluent English, Cantonese as well as Mandarin.

Victor Ching – Performance Consultant

Victor has more than 15-years experiences in talent development and training field, with the capacity of head position in giant companies. He earns a MA degree (credit) in global business management, Master in Applied Psychology (credit), BBA (honour) in Human Resources Management, and BA (honour) in Applied Psychology. He is also the certified trainer of Mental Toughness Coach (USA), and registered hypnotherapist in England and Canada. Victor is now operating a few companies including business consultant company, kindergarten, chained-retail shop, chained-playgroup center, and training school. He is also now a visiting lecturer at The Hong Kong Polytechnic University (SPEED), guest lecturer at Upper Iowa University, and career mentor at Baptist University of Hong Kong and City University of Hong Kong.

William Wong – Director of Talent Development

Dr. William Wong obtained his PhD from University of East Anglia, UK. He has more than 20 years’ talent development experience in Hong Kong and Mainland China. Apart from solid corporate experiences in customer service improvement, performance management, management development gained while servicing in A.S. Watson, Bank of China Group, G2000, Dairy Farm, and Coca-Cola, William has also served several dozens of SMEs and multinational companies in retail sales, customer service, service management, change leadership, talent development, team building, senior management alignment program, high flyer identification and development program, and performance management program.

Dr. William Wong’s expertise include: Performance management for proactive change, Change agent development, Creative problem solving for change, Psychology of change and Consultative selling.